South Staffordshire and Shropshire Foundation Trust (SSSFT) is celebrating significant improvements in the latest National NHS Staff Survey results. The NHS Staff Survey helps NHS organisations drive forward improvements, and provides staff with a voice to express how they feel about their roles, the organisation, and the quality of care they provide. SSSFT is above average compared to other Mental Health and Learning Disability Trusts in the survey, with positive scores against a significant amount of key findings.
In particular, the 2016 results have shown positive results in staff feeling able to develop in their roles, listened to, and able to make improvements in their area of work. SSSFT is now above average in all key areas of engagement; staff recommending the Trust as a place to work or receive treatment; staff motivation at work, and staff ability to contribute towards improvements at work.
Research and evidence has proven a link between staff morale and the quality of patient care that is delivered; ultimately, staff who feel enthusiastic about their job, supported by their managers, and who feel that the organisation cares about their wellbeing, deliver better patient outcomes. Therefore the latest staff survey results support the Trust in its journey to become Outstanding in all areas of service delivery.
Greg Moores, Director of Workforce and Development said “High quality patient care is at the centre of everything that we do. In order to deliver the best care, staff need to feel motivated, valued, engaged, and able to contribute to improvements. Staff need to feel as though they have a voice. Our results highlight a significant improvement in our staff feeling able to recommend the Trust as a place to work or receive treatment, which is great to see. Over the past few years, we’ve worked hard to improve the way we listen to and engage our staff; our staff survey results demonstrate that we are now much better at this, and have moved from being below average to one of the top Mental Health Trusts in the country when it comes to staff experience. We’re not complacent though, and will continue to support our staff to help them provide the Perfect Patient Experience. “