We are committed to upholding the NHS Constitution
The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.
The NHS is committed to making sure that all patients receive high-quality care that is safe, effective and focused on their needs. The NHS Constitution states that all patients have the right to privacy and to be treated with dignity and respect. We believe that providing same-sex accommodation is an effective way of helping to achieve this goal and of giving all patients the best possible experience while they are in hospital.
Applications for access to Health and Social Care records must be made in writing to:
Health Records Manager
Health Records Department
St George's Hospital
Please complete and submit one of the appropriate forms:
By eliminating prejudice and discrimination, the Trust can deliver services that are personal, fair and diverse and a society that is healthier and happier. For the Trust, this means making it more accountable to the patients it serves and tackling discrimination in the work place.
The law says that personal information shall be obtained, used and disclosed fairly. These documents outline the information we collect about you, and how we use and share it.
Independent Mental Health Advocacy (IMHA)
For those on a section of the Mental Health Act in Staffordshire: contact ASIST on 01785 246709. Their website is here.
For those on a section of the Mental Health Act in Shropshire: contact SIAS on 01743 361702. Their website is here.
NHS Complaints Advocacy
Staffordshire: contact Healthwatch on 0800 161 5600. Their website is here.
Shropshire: contact Healthwatch on 01743 237 884. Their website is here.
Safeguarding Children and Adults from Abuse and Neglect is Everyone’s Responsibility
South Staffordshire and Shropshire Foundation NHS Trust is committed to safeguarding children and adults across the organisation. The welfare of the people who come into contact with our services either directly or indirectly is paramount and all our staff have a responsibility to ensure that best practice is followed, including compliance with statutory requirements.
We work in partnership with our statutory partners via our Local Safeguarding Boards and have formally adopted their policies and procedures.
As part of the Trust’s commitment to safeguarding throughout all its services, we have a dedicated safeguarding website where you can find information on safeguarding children , Safeguarding adults and domestic abuse. The website has links to our policies and procedures and information for our staff and the people who use our services.
Please visit this page for information on Safeguarding
We aim to have a culture of compassionate care and are working to embed the Chief Nursing Officer's 6'C's in all our practice. These 6'C's are Care, Compassion, Competence, Communication, Courage and Commitment. You can find out more about this framework for nursing on the NHS England website.