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General Information

What are psychological services?

Psychological services provided directly to service users, families and carers include: assessment, formulation (a tailored description of the needs of an individual, couple or family), advice, sign-posting, guided self-help, computerised therapy, telephone support, face-to-face talking therapies (individual, couple, family, group), and community psychology. Psychological services provided indirectly to service users, families and carers by supporting the quality of what other staff deliver include: advice, consultation, supervision, training, research, health promotion, clinical leadership, anti-stigma work, and service development.


Who provides psychological services within the Trust?

Psychological services are provided by specialist psychological practitioners, including psychologists, counsellors, psychotherapists and family therapists, psychological well-being practitioners, trainee clinical psychologists and assistant psychologists. Psychological services are also provided by other professionals, such as occupational therapists, nurses, social workers and psychiatrists who have been trained in psychological approaches. However, it is recognised that there is a psychological element to every contact that all Trust staff have with each other, as well as with service users, families and carers.


To whom are psychological services provided within the Trust?

Psychological services are provided directly to children, adolescents, young adults, older adults, people with physical health needs, people with learning disabilities, people with substance misuse problems, and people who have committed criminal offences. The indirect psychological services mentioned above are provided to other Trust staff, GPs, other health and social organisations, education providers, commissioners and members of the public.


Where does the Trust provide psychological services?

Our specialist psychological services are provided:

across South Staffordshire
across Shropshire
across Telford & Wrekin
in North Staffordshire (Primary Care Psychological Service)
in Liverpool (Inclusion Matters - Primary Care Psychological Service)
in Sefton (Inclusion Matters - Primary Care Psychological Service)


How can I receive psychological services?

All of the Trust's psychological services are embedded within the Clinical Directorates; there is no separate stand-alone Psychological Services department. In order to receive psychological services, please follow the information provided by each of the Clinical Directorates (Children's, Mental Health, Developmental Neurosciences and Learning Disabilities, Forensic and Specialist Services) on the Trust's website.


Why are psychological services important?

Research evidence, national guidelines and service user preference all strongly support providing psychological services (for example, the National Institute for Health and Clinical Excellence guidance, and the campaign We Need to Talk: The Case for Psychological Therapy on the NHS involving a wide range of organisations - The Mental Health Foundation, Mind, Rethink, The Sainsbury Centre for Mental Health, Young Minds, Age Concern, Alcohol Concern, British Heart Foundation, The Charlie Waller Memorial Trust, Drug Scope, Diabetes UK, Help the Aged, Long Term Medical Conditions Alliance, Mencap, Nacro and Turning Point).


Who leads on psychological services within the Trust?

Dr Rachel Lucas is the Director of Psychological Services, and is the Trust's Professional Lead for all psychologists and psychological therapists, and is responsible for developing the quality of psychological services provided by all staff within the Trust